Hospitality Business

HORECA (Hotels, Restaurants, and Cafés) is one of the most traditional and rapidly growing sectors of Georgia’s economy, requiring continuous legal support. Operating within the HORECA segment involves a variety of legal challenges from compliance with multiple regulations to labor law, consumer protection, food safety, contract law, and customer dispute management.

Justice League offers comprehensive legal services tailored to the needs of businesses operating in the HORECA sector, ensuring compliance with legislation, risk avoidance, and sustainable business development.

Regulations in the HORECA Sector

Operating in the hospitality industry requires adherence to numerous regulations. For example, in order to run a hotel or restaurant, the following are necessary:

• Purchase of real estate and construction based on the proper permits, or a well-drafted lease agreement
• Registration of a business entity
• Compliance with specific regulations depending on the business type, including food safety requirements
• Registration of intellectual property, including copyrights and trademarks, and signing agreements with copyright holder associations
• Legally binding employment contracts with staff, clearly defined internal policies, and a labor code
• Proper execution of these steps and timely registrations help prevent legal risks and potential complications.

Preparing Employment Contracts

One of the key aspects of the HORECA sector is proper legal management of personnel. Seasonal and shift-based work models are common, requiring specific labor documentation. Justice League provides:

• Drafting employment contracts tailored to different positions
• Developing internal documentation such as workplace regulations, disciplinary policies, and bonus structures
• Legal mechanisms to avoid and manage employment disputes

Customer Disputes and Risk Management

Consumer protection and clear service standards are especially important. Legal disputes with customers often arise in this sector, including various types of incidents. In such cases, it is crucial to:

• Clearly define and publicly publish the terms of service
• Establish legal procedures for handling customer complaints

Justice League’s Services for HORECA

Our team offers full legal support, including:

• Legal assistance at all stages of business setup, including property acquisition or lease agreement drafting
• Drafting employment and service contracts, as well as internal labor policies
• Intellectual property protection (trademark registration, menu copyright, design)
• Management of disputes with customers, suppliers, and other counterparties
• Representation before the Revenue Service, regulatory bodies, courts, and arbitration panels

Why Choose Justice League?

We have years of experience working with hotels, restaurants, and cafés. We understand the specific needs of the sector and provide flexible, effective legal support.

If you are a startup or an established business in the HORECA field, Justice League is ready to help ensure your compliance with the law and minimize legal risks.